Shipping policy
Shipping Policy
At Swetaaz Living, we work with third-party fulfillment partners to process and ship orders to our customers.
Order Processing
Orders are generally processed within 2–5 business days after payment is successfully received.
Once your order has been processed and shipped, you will receive tracking information when available.
Shipping Times
Estimated delivery times may vary depending on the destination, shipping method, carrier, customs processing, and other factors.
Estimated delivery time:
United States: 7–15 business days
Please note that these are estimates and are not guaranteed delivery dates.
Shipping Costs
Available shipping options and any applicable shipping charges will be displayed at checkout before you complete your purchase.
Tracking Your Order
Once your order has shipped, you may receive a tracking number by email. Tracking information may take some time to become active after the package has been shipped.
Delays
Shipping delays can occur due to weather, carrier disruptions, customs processing, high order volumes, or other circumstances outside our control.
If your order appears to be significantly delayed, please contact us with your order number and tracking information so we can review the shipment.
Incorrect Shipping Address
Please make sure your shipping address is complete and accurate when placing your order.
If an incorrect or incomplete address is provided, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to change the shipping address.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost, please contact us with your order number and relevant photos or tracking information. We will review the issue and work with our fulfillment and shipping partners where applicable.
Customs and Import Fees
For international orders, customs duties, taxes, or other import charges may apply depending on the destination country. Any such charges, where applicable, are the responsibility of the customer.
Contact Us
If you have any questions about shipping or your order, please contact us at:
Support@swetaazliving.com
Swetaaz Living